Privacy Policy

Privacy Policy

Introduction

Welcome to https://pipe-repair-service.vibereports.co.uk! We are dedicated to maintaining a secure and private environment for our users, ensuring their data is handled with utmost care. This comprehensive Privacy Policy details the practices we employ regarding the collection, handling, and protection of personal information in accordance with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in any of the following activities:

  1. Using our applications, software, or services as an authorized user.
  2. Visiting our website(s) linked to this policy.
  3. Subscribing to receive communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple categories of personal data, which include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Credit/debit card details, billing addresses, and payment transaction records.
  3. Financial Information: Banking information for financial transactions and services.
  4. Purchase Information: Items or services bought from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, or advertising IDs.
  6. Location Data: GPS coordinates and location-based data provided by your device for personalized services.
  7. Feedback: Comments, suggestions, reviews, or ratings you provide to enhance our services.
  8. Social Media Information: User profiles and interactions from social media platforms when you choose to log in through those accounts.
  9. Product Information: Details about products you view, search for, or purchase on our website.

We gather this data through various means: user input forms, web analytics tools, tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your browser by our website. We use them to enhance user experience and for analytical purposes:

  • Strictly Necessary: Essential for website functionality, ensuring basic interactions work correctly.
  • Preference: Remembering user preferences, such as language or theme settings.
  • Analytics: Tracking aggregated data to understand how visitors engage with our site, helping us improve performance.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over tracking activities.

Retention and Deletion

We retain personal data for as long as necessary, considering legal requirements, tax or accounting obligations, and business needs. Once the purpose of data collection is fulfilled, we securely delete or anonymize your information.

Security Measures

Implementing robust security measures is paramount to us. We utilize encryption techniques during data transmission and storage to protect against unauthorized access. Additionally, we engage trusted third-party processors who adhere to strict data security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect personal information from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your personal information.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to certain processing activities, including direct marketing.
  • Non-Discrimination: Be free from unfair treatment due to exercising your rights.

To exercise these rights or have questions about data privacy, please reach out to our dedicated privacy team via the contact information below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically for any changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us: